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ENGINEERING SOFTWARE INTERNATIONAL HVAC SOFTWARE 4545 Oleatha Avenue, Saint Louis, Missouri 63116 |
Support Summary / Support Options
We offer several support options:Self-help Options - Free (available to our users following "User Login")
The website searchable knowledge base ("Requirements / Suggestions for Use / Frequently Asked Questions"), User Guides ("How to Use"), and other assisted support options provide a rich resource for gaining answers to your questions.The "Requirements / Suggestions for Use / Frequently Asked Questions" searchable PDF is a great place to find answers to your questions. Use the "find" box to quickly find answers to your questions.
Email - support@esiprograms.com Charges Will Apply* (available to our users following "User Login")
* A charge of US $5.00 per email response will apply. You must have a valid credit card on file; Fees incurred will be charged to the card on file.* A charge of US $40.00 per "Ask Prof. Coad" response will apply. You must have a valid credit card on file; Fees incurred will be charged to the card on file.
Call Us at 314-352-4700 - Charges Will Apply** (available to our users following "User Login")
** A charge of US $1.95 per minute will apply ($9.75 minimum). You must either have a valid credit card on file, or provide a valid credit card at the time of your call. Fees incurred will be charged to the card provided. You are not billed if you simply leave a message.Copyright © 2008 Engineering Software International, Inc., an affiliate of Coad Engineering Enterprise, Inc. All Rights Reserved. Patent Pending.